Managed Mobility Services: Enabling a Mobile Workforce

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Managed mobility providers help address this issue by enabling advanced features like remote wipe, passcodes, encryption and application control across employee-owned devices.

Changing Trends in Corporate Mobility

As technology advances at an astounding pace, the ways in which businesses operate are undergoing rapid transformation. One of the biggest changes impacting organizations across all industries is the shift towards more flexible, mobile workstyles. Where employees once conducted business primarily from a traditional office setting, many professionals now rely on mobile devices to stay connected and productive from anywhere. This has led to significant growth in the popularity of managed mobility services among companies looking to empower their increasingly remote workforce.

Securing Corporate Data on Personal Devices

Managed Mobility Services challenge introduced by this new mobile paradigm is that many employees now access sensitive corporate applications and data using their personal smartphones, tablets and laptops. While the bring-your-own-device (BYOD) trend gives workers increased flexibility, it also exposes companies to heightened security and compliance risks if corporate data is not properly protected on these consumer-grade devices. Without effective mobile device management (MDM) solutions in place, lost or stolen personal devices could potentially compromise confidential business information. Managed mobility providers help address this issue by enabling advanced features like remote wipe, passcodes, encryption and application control across employee-owned devices.

Streamlining Support for an Array of Mobile Systems

With iOS, Android, Windows and other operating systems all vying for enterprise users, managing updates, troubleshooting problems and deploying apps across such a heterogeneous environment can be an IT nightmare without the right tools and resources. Outsourcing these mobile management responsibilities to an experienced MSP takes the headache out of supporting a wide variety of mobile technologies company-wide. Professionals handle everything from provisioning and configuration to training end users and addressing any technical issues that arise for a more streamlined employee experience.

Optimizing Wireless Expenditures

The rapid growth of wireless data usage from employee smartphones, tablets and other connected devices has caused communications costs to balloon for many businesses. Left unmanaged, expenditures on items like cellular plans, international roaming fees and public Wi-Fi access can easily spiral out of control. Advanced spend management offerings provided through managed mobility programs help rein in telecom budgets. Services like invoice auditing, optimization of data plans and controls over which applications access cellular versus Wi-Fi networks allow companies to maximize the value of their wireless investments.

Enabling New Collaboration Capabilities

Mobility is about more than just keeping workers productive on the go - it's also revolutionizing how teams collaborate both internally and with external partners. Managed services make it simple to deploy secure file sharing, conferencing and messaging applications that enhance communication and real-time coordination between distributed teams. Administrators can also take advantage of mobility services to streamline secure BYOD conference room experiences through digital signage, wireless display technologies and booking systems. The end result is improved collaboration regardless of user locations.

Supporting a Flexible Work-Life Blend

As the boundaries between work and personal life continue blurring, managed mobility services programs help businesses strike the right balance. Service providers support flexible work policies through capabilities like dedicated work profiles that wall off professional activities from personal use of smartphones and tablets. At the same time, quality of life is boosted for mobile employees through integration of wellness tools like steps tracking, dietary reminders and mental health applications that encourage a balanced lifestyle. Cutting-edge providers even assist with rebates on health club memberships and wellbeing programs to promote work-life harmony.

Emphasizing End-to-End Lifecycle Management

True mobility management goes far beyond just initial deployment and day-to-day upkeep. Comprehensive programs cover the devices, data and apps over their entire operational lifecycles within the organization. This entails responsibilities like procurement and contract negotiation, refresh planning, return material authorization at dispose and data wipe verification at reallocation or retirement. Outsourcing the end-to-end lifecycle workload to experts streamlines processes, ensures regulatory compliance and maximizes value recovery for business technology investments over multiple replacement cycles.

Prioritizing Security from the Ground Up

With mobile assets serving as privileged gateways to critical company differentiationand information, proactive security practices are imperative. Leading managed service providers incorporate security best practices and the most advanced security controls from start to finish. This includes threat prevention technologies like antivirus, firewalls, SD-WAN and next-gen filters as well as detection capabilities such as anomaly monitoring, device profiling and behavioural analytics. On the user education front, ongoing training raises cybersecurity awareness while internal controls bolster secure access, authentication and data protection both on and off the corporate network. 

Driving Productivity, Cost Savings and Competitive Agility


When executed effectively through managed mobility services programs, the business productivity, cost optimization and operational flexibility advantages are clear. Forward-thinking companies recognize that mobile technology empowers their increasingly distributed and diverse workforce while also supporting strategic goals. Outsourcing mobility management to experienced providers frees internal IT staff for higher value tasks and allows businesses to continuously evolve their mobile operations at a rapid yet risk-controlled pace. In today's digital landscape, such agility and the elevated employee and customer experiences made possible through optimized mobility deliver compelling competitive differentiation.

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About Author:

Money Singh is a seasoned content writer with over four years of experience in the market research sector. Her expertise spans various industries, including food and beverages, biotechnology, chemical and materials, defense and aerospace, consumer goods, etc. (https://www.linkedin.com/in/money-singh-590844163)

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