The QuickBooks Error 12002 is faced by the users while downloading the payroll or QuickBooks updates. At times, your QuickBooks cannot connect to the internet, further causing this error in your QuickBooks. QuickBooks is a renowned accounting software, but it can throw certain bugs while operating it. This additionally affects the workflow of the users. There could be several reasons that trigger this error on your desktop. Read them in the next section. Also, learn some fixes to eliminate this error from your screen.
Learn instant solutions from our QuickBooks experts if you are stuck with the QuickBooks error 12002. You can dial them on 1.855.738.2784 directly for assistance related to this error.
What are the contributory causes of the QuickBooks error code 12002?
- Having incorrect SSL settings can be the reason for this error.
- When your firewall causes interruptions in the connection, the QuickBooks error code 12002 can arise.
- A weak internet connection is another root cause of this error.
- This error can come up if internet explorer is not your default browser.
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Consider these pointers before you learn to eliminate this error
- Company file backup is very crucial before you implement the fixes. It will keep your data secure.
- If QuickBooks is not updated, ensure to do so. Using an older version can create many errors in your QuickBooks.
Solutions to fix the QuickBooks payroll error 12002 on your desktop
Following are the fixes to try to eliminate the QuickBooks payroll error 12002.
Solution 1: Recheck the settings of internet explorer
- Open Internet Explorer after closing QB.
- Select tools and internet options, or press Alt if you can't find them.
- In the security tab, click the globe symbol to see if the security level is no greater than medium-high.
- Select Never dial a connection from the connection tab, and if you do not use the dial-up node, select the appropriate ISP.
- Moving forward, press OK. Check to see if the automatically detected settings are selected in the LAN settings.
- Check to see if the use of a proxy server box is clear.
- If you select 'use a proxy server,' note the address and port number.
- If the port is not 80, uncheck the Use a Proxy Server option.
- Uncheck the option if the port is set to 80.
- In the advanced tab, tap OK and then select Restore advanced settings. Check the settings for USE TLS 1.2 to see if it is enabled.
- Finally, click OK to exit Internet Explorer and restart your computer.
Solution 2: Set up your internet connection
- Access QB and move to the help tab, then pick the option Internet connection set up.
- Tap on Internet connection set up and tap on click and done.
- Update your QuickBooks and check if the error has been resolved.
Winding this up!
With this blog guide, it will be easier for you to eliminate the QuickBooks Error 12002. Call our experts on 1.855.738.2784 directly for any further assistance.
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