QuickBooks error 15222 is a commonly occurring error from the 15000 error series. This error code can arise while running the updates on the application or for the payroll function. The error can get triggered due to many factors, like an unverified payroll subscription or internet connectivity issues. If you are getting the QuickBooks error code 15222, you can use the methods provided below to address it once and for all.
If you are unable to perform the steps or resolve the error code on your own, you can reach out to us at 1.855.738.2784 to get assistance from our team of QB experts.
Main Reasons and Causes for the QuickBooks Desktop Error 15222
QuickBooks error message 15222 can arise due to the common factors and scenarios provided below –
- Windows firewall or an anti-virus application is blocking QuickBooks from downloading the latest payroll updates.
- Your QuickBooks payroll subscription is inactive, unverified, or expired, which is preventing the update process.
- There are issues with the QuickBooks Desktop installation process, and the installation files might be missing or accidentally deleted.
- The Internet Explorer settings are incorrect or misconfigured, and the connectivity might be weak or unstable.
- The digital signature certificate, which is essential to run the payroll feature, is missing or unverified in the application.
Also Recommended: What is Error Code 40003 in QuickBooks?
Troubleshooting Steps to Rectify the QuickBooks Payroll Error 15222
QuickBooks payroll update error 15222 can be easily dismissed by performing the methods given below –
Method 1 – Install the Digital Signature Certificate from the QB Signature Tab
You can address the QB error code 15222 by installing the digital signature certificate and verifying it.
- Close QuickBooks and search for the QBW32.exe file from the QuickBooks folder of your PC’s C drive.
- Next, right-click the QBW32.exe file and choose Properties to navigate to the Digital Signature tab and choose Intuit Inc. from the given list.
- Choose the Details button and select View Certificate from the Details window to choose the Install Certificate option.
- Hit Next and Finish to end the process, and once done, reboot your PC and rerun QuickBooks to install the payroll updates again and check the status of the 15222 error.
Method 2 – Deactivate Windows Firewall for QB from the Security Tab
You can prevent the firewall from blocking QuickBooks’ updates by reconfiguring the settings.
- From the Start search bar, select Settings and click Windows Security to choose the Firewall and Network Protection option.
- Choose Public Network and then select the Private Network option to switch the network types for Windows firewall.
- Turn off the Windows Defender Firewall feature and check the network connectivity by restarting the router.
- Lastly, rerun QuickBooks and try downloading the updates again to check if the update issues caused by firewall are rectified.
Conclusion
QuickBooks error 15222 can be reliably resolved by using the methods provided in this blog. If the error code persists, you can call us at 1.855.738.2784 to get direct assistance from our QB professionals.
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