Cannot Run or Update Payroll in QuickBooks? Try These Fixes

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Explore how to troubleshoot and resolve issues when you cannot run or update payroll in QuickBooks. Our guide provides solutions to common problems, ensuring your payroll process runs smoothly and stays up-to-date.

Are you trying to download the payroll update in QuickBooks Desktop and encountering issues with QuickBooks payroll not updating without error messages? If you cannot run or update payroll in QuickBooks, this article is for you.

Payroll updates for federal and supported state taxes, payroll tax forms, e-file, and e-pay options can all be obtained with QuickBooks Desktop. Receiving an error notice telling you to adjust your QuickBooks payroll can be puzzling. This suggests that a few payroll functionalities are now in temporary disablement. This tutorial offers appropriate answers together with thorough causes to assist you in resolving the problem. For detailed help, read through to the end of this article.

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Common Payroll Update Errors in QuickBooks and Their Causes

The common payroll update errors in QuickBooks and the major factors responsible for initiating them are listed below.

1.  QuickBooks Payroll Error 15XXX

When users try to download payroll updates, they see the 15XXX errors. This problem is usually caused by an erroneous Service Key or a corrupted file inside the CPS folder. It can be fixed by replacing or restoring the damaged files and confirming that the Service Key is accurate.

2.  QuickBooks Payroll Error PSXXX

Problems with the company file or inaccurate payroll updates often cause QuickBooks Error PS038, PS033, and other PSXXX series errors. To fix these, ensure that the most recent payroll tax table is installed in your QuickBooks program. Also, the accuracy of the company's information and personnel details must be checked. This guarantees efficient operations and reduces mistakes associated with payroll processing.

Fixing the Payroll Update Errors in QuickBooks Desktop

You can try these two solutions to fix the issues leading to the QuickBooks payroll update errors.

Method 1: Reinstall QuickBooks Using Selective Startup

If repairing QuickBooks doesn't resolve the QuickBooks Payroll Update Error, try reinstalling QuickBooks using selective startup mode. Follow these steps:

  • First, ensure you have your QuickBooks License/Product key and have backed up your important data files. 
  • Shut down every open program.
  • Type MSConfig, hit Windows + R, and then select OK.
  • Select General from the System Configuration window, then Selective Startup.
  • Uncheck Load Startup Items and click Load System Services. 
  • Select Services from the menu, check Hide all Microsoft services, and then press Disable All.
  • Verify that Windows Installer is activated. After restarting your PC, reinstall QuickBooks
  • Note: Return to Normal Mode when QuickBooks has been successfully reinstalled. 
  • Type MSConfig, hit Win + R, and then hit Enter.
  • Proceed to General and choose Normal Startup.
  • Proceed by selecting OK and restarting your PC.

Method 2: Verify Your Payroll Service Subscription

Check your current payroll service subscription status.

  • Start by shutting down all the company files. Then, start your PC again.
  • Launch QuickBooks, select My Payroll Service from the Employees menu, then click Manage Service Key. 
  • Ensure the Service Name and Status you use are accurate and displayed as Active.
  • Next, you need to choose the Edit option to verify the service key number.
  • Ensure you have entered the correct service key.
  • Click Next and uncheck the Open Payroll Setup box. Then, click Finish.
  • The full payroll update will be downloaded throughout this process.

Hopefully, after reading this blog, you can easily resolve payroll errors in QuickBooks. If you cannot run or update payroll in QuickBooks, we advise you to review this blog thoroughly. Resolving these involves updating QuickBooks, verifying internet connection, re-entering the service key, and running the Verify and Rebuild Data tool to fix file issues.

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