QuickBooks is the best accounting software, but users sometimes face trouble working on their financial data. QuickBooks connection has been lost error message appears while opening a company file and forces the software to close. In case you also run into this error message on your QBDT, read this complete blog to learn why this message appears and the methods to resolve the issues.
Get in touch with a certified team of QB experts at 1.855.738.2784 to troubleshoot the error quickly.
Reasons
This error message fills up the screen when you try opening a company file on your QBDT. The primary reasons the software fails to connect with the file and displays this error message are given below-
· Database Server Manager stops responding and crashes in the background when you try setting up a multi-user network.
· The power management settings on your system limit the system resources for QuickBooks, which causes problems when it accesses a data file.
· The company file cannot be processed in QBDT due to damage or corruption in its data.
Solutions
You’ll be stopped from opening or hosting the company file until you resolve the issues that might trigger this error. Use the following methods to ensure this error message doesn’t pop up on your QBDT in the future-
Read More: How do I Fix Error Code 12029 in QuickBooks?
Solution 1- Restart all the systems and provide Admin rights to QuickBooks
You might encounter this QBDT error message if the Database Server Manager faces issues while running or some minor issues develop on the server computer. This error message also comes up if the software fails to access the company file due to insufficient folder permissions or if it fails to acquire the system resources needed to run. You can fix the issues by restarting all the systems and opening QB Desktop in admin mode. Refer to these steps-
- Open QuickBooks on your server computer and make sure no other system is connected to it.
- Switch the software to multi-user mode and restart the system using the Windows Start menu.
- Restart all the workstations after that and go to your server computer.
- Visit the location of the QuickBooks launch icon (QuickBooks.exe) and right-click on it.
- Go to Properties and move to the Compatibility tab.
- Ensure the Run this program as Administrator checkbox is marked and save the settings.
If your QBDT still cannot open the data file, jump to the next solution.
Solution 2- Configure the power management settings on your system
This error message also comes up due to the unavailability of system resources because of power saving or any other mode active on your system. The software won’t be able to access the company file, and you’ll receive this error message against every attempt to open the file. Use the following steps-
- Single-click the search panel and type Power Options.
- When the window opens, turn off standby, power saving, hibernation or sleep mode.
- Save the settings and open the company file on your QuickBooks Desktop.
Conclusion
After reading the blog, you know why the QuickBooks connection has been lost error message appears while accessing a data file. The methods to fix the problem are also described in the blog, and we hope you’ll use them to prevent issues while opening a company file.
Speak to a QB support representative at 1.855.738.2784 to sort out the problems you face while using the solutions.
You May Read Also: How To Fix QuickBooks Error 1603
