When QuickBooks entries keep disappearing, it can create significant problems in handling financial records and impact your data's accuracy and trustworthiness. You may lose or can’t access some parts of your transactions, or the transactions could completely vanish. This issue may happen because of data corruption or damage, or it could be due to an incomplete upgrade process. Let’s take a closer look at this problem.

Reasons Why Entries Getting Disappeared After An Upgrade

There could be many factors that can cause this issue, such as:

• Not all data may transfer correctly or get missed while transitioning to a new device or a newer version of QuickBooks.

• Data damage is the main source of this issue, which can leave you wondering why your QuickBooks data is gone after update. 

• Glitches or bugs in the software can also be the reason for missing data or its disappearance.

Resolving the Issue of QuickBooks Entries Disappearance After An Upgrade

Follow the below troubleshooting solutions to rectify the issue of missing transaction entries after an upgrade in QuickBooks.

Solution 1: Repair Your Company File Utilizing the Rebuild Data Tool

The Rebuild Data tool in QuickBooks Desktop can automatically fix minor problems with your company file and resolve issues like missing QuickBooks data after an update.

• Open QuickBooks.

• Go to the File menu.

• Hover over Utilities.

• Select Rebuild Data.

•  In the QuickBooks Information window, click OK and follow the instructions to create a backup.

• Allow the tool to repair your file. This process may take some time; QuickBooks might seem unresponsive, but the repair is still in progress if your mouse can still move.

• Once the repair is finished, click OK.

• Return to the File menu, hover over Utilities, and choose Verify Data.

• Let the tool scan your file again.

• If no problems are found, click OK to continue using your company file without data issues.

• If the tool detects problems, choose Rebuild Now to fix them.

Solution 2: Update QuickBooks

Check Your Installed QuickBooks Version: 

• Open QuickBooks Desktop.

• Press F2 (or Ctrl+1).

• Open the Product Information window.

• Review your current version and release information.

• If your version is current, you're all set. If it's old, go ahead and update it.

To install the update:

• QuickBooks will automatically download any available updates, and in case you prefer to update manually, follow these steps:

• Select "Update available."

• Choose "Install now."

• Proceed with the installation.

• Wait until the update is completed.

• After the update finishes, open QuickBooks.

Conclusion

We hope that by following the above-stated solutions, you will now be able to fix the issue of transaction entries keep disappearing after upgrading QuickBooks.