The user can come across an error message “The connection to the company file has been lost. QuickBooks must close immediately. Any unsaved data will need to be re-entered”. Often while working with the company file, the user might land into such error abruptly. Also, if the system turns to sleep mode, then this error could be seen. Or if the internal network card of a system is also set to go into the sleep mode after a certain period of time, then it might lead to the lost connection issue.
To get rid of this QuickBooks Connection Has Been Lost error, the user can read this post carefully or can also get in touch with U.S based certified professionals, and they will guide you through the process to fix the issue.
Causes of QuickBooks Connection has been lost issue
- This error can be caused if the company file is stored on another system or on a portable drive and connection the storage device was disrupted
- Another factor can be if the power management settings in windows activated the sleep
- The user can also face an issue if more than one system on a network is configured to host the company file
- Or if the data in the company file gets damaged somehow
Steps to resolve the QuickBooks Connection has Been Lost/Abort issue
The user can resolve the connection has been lost error, by disabling the power management settings on the server. The steps involved in this process are:
· On the system where the company file is stored, the user will have to open the power management settings in the windows control panel
o And then press Windows key
o Also, type power options and select the power options from the results
· The user will have to turn off all sleep, standby, and hibernation modes on the host system. The user needs to refer to windows help and support for any further information about power options
Towards the end of this post, we believe that the information shared above would help in rectifying the QuickBooks Connection has Been Lost/Abort error.
However, if you continue to face the issue, feel free to call us at our toll-free customer support number i.e. 1-800-761-1787, and the QuickBooks error support team and U.S certified accounting professionals will be happy to help you.
